Do I pay everything online or at the counter?

You only pay the reservation now. The total deal payment will be made on the spot with the agency.

Can I cancel or change my booking?

Yes. You can cancel or change most bookings with no extra cost, according to each agency's policy.

Is insurance included?

All insurance is provided by the rent-a-car partner. You can also choose Full Protection (by our partner) that reimburses you for eligible charges.

What age do I need to rent a car?

Drivers must be at least 18. Some vehicle categories may require a higher minimum age based on the agency's policy.

Is a deposit/credit card hold required?

Yes. The rental company typically places a deposit hold on your credit card at the counter. With Full Protection, you may be reimbursed for eligible charges.

Can I drop off at a different location?

Yes, if the agency supports it. Extra fees may apply. Check each agency's terms and conditions before booking.

Important Information

Pickup Instructions

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Drop-off Instructions

Vehicle Full Details

Seats

Transmission

Suitcases

Backpacks

Fuel

Doors

Air Conditioning

Agency Terms & Conditions

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Agency Privacy Policy

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Frequently Asked

Address your questions

Let’s make everything clear for you

Here you'll find answers to some of the most common questions our customers ask. If you can't find the answer you're looking for, feel free to contact us directly, and we'll be happy to assist you.