Privacy and Cookie Policy
We respect your privacy and value the trust our customers and partners place in us. We are committed to protecting and safeguarding all personal and confidential information. Goo RentalCars provides an online registration system and a management panel (the "Supplier Panel") for its partners. This Privacy and Cookie Policy explains how we collect, use, and process personal information obtained during registration and through the Supplier Panel. This policy may be updated whenever necessary.
Privacy
What type of personal information does Goo RentalCars collect?
When your company registers as a Supplier on the Goo RentalCars Platform, we collect information such as name, contact details, and identification documents. During the use of the Supplier Panel, we may also collect information such as IP address, browser type, operating system, language preferences, and visited pages. Some of this data may be classified as personal and identifiable information.
How and why does Goo RentalCars collect, use, and share your personal data?
- Account registration and management: To process your registration and allow the administration of your supplier account. If your online registration is incomplete, we may send you a reminder via email. If you do not wish to receive reminders, you can unsubscribe using the link in the email.
- Business relationship management: To maintain continuous communication about contractual obligations, business updates, and any relevant information regarding the partnership.
- Booking processing: To provide information about bookings, including confirmations, cancellations, and support related to contracted services.
- Service analysis and improvement: To optimize the use of the Supplier Panel and improve our partners' experience. We may send surveys and conduct market research to better understand your needs.
- Security and fraud prevention: To identify and prevent fraudulent or illegal activities. We may share personal information with competent authorities, investigative bodies, and other entities within our corporate group, as required by law.
- Legal compliance: To fulfill legal and regulatory requirements, resolve disputes, and ensure compliance with our Terms of Use.
Cookies
What are cookies?
Cookies are small files stored on your device that help optimize navigation and personalize your experience on the platform. They allow the system to recognize your device and remember preferences such as language and currency. Cookies do not install programs or transmit viruses.
Why does Goo RentalCars use cookies?
We use cookies for different purposes:
- Essential cookies: Ensure the proper functioning of the platform and provide a secure and efficient navigation experience.
- Functional cookies: Save your preferences to improve your user experience.
- Analytical cookies: Help us monitor the platform’s performance and optimize its functionalities. We may use third-party services to collect statistical data anonymously. We use tools like Google Analytics to analyze user behavior and resolve technical issues.
Cookie Management
When accessing our platform for the first time, you may be asked for consent to use cookies. If you choose not to accept, some features may be limited. You can disable Google Analytics tracking via the following link: Google Analytics. Additionally, you can configure your browser to block or delete cookies. For more information, visit www.allaboutcookies.org.
Security
How do we protect your data?
In accordance with data protection regulations, we adopt rigorous measures to prevent unauthorized access and ensure the security of your personal data. We implement advanced security protocols and limit access to information to authorized employees only.
Contact
How can you manage your personal information?
You can request a copy of the stored data by sending an email to support@goorentalcars.com with the subject "Personal Information Request". If you need corrections or wish to delete data, contact us via the same email. To ensure the security of the information, we may request additional details to confirm your identity.
Who is responsible for processing your data?
Goo RentalCars is responsible for processing data collected through the Supplier Panel. If you have any questions or concerns regarding this policy, you can contact us via email at support@GooRentalcars.com with the subject "Privacy". GooRentalcars.com is a limited liability company, registered under the laws of Portugal, with headquarters in Lisbon.
Last updated: 27.02.2025.