Do I pay everything online or at the counter?

You only pay the reservation now. The total deal payment will be made on the spot with the agency.

Can I cancel or change my booking?

Yes. You can cancel or change most bookings with no extra cost, according to each agency's policy.

Is insurance included?

All insurance is provided by the rent-a-car partner. You can also choose Full Protection (by our partner) that reimburses you for eligible charges.

What age do I need to rent a car?

Drivers must be at least 18. Some vehicle categories may require a higher minimum age based on the agency's policy.

Is a deposit/credit card hold required?

Yes. The rental company typically places a deposit hold on your credit card at the counter. With Full Protection, you may be reimbursed for eligible charges.

Can I drop off at a different location?

Yes, if the agency supports it. Extra fees may apply. Check each agency's terms and conditions before booking.

Foire Aux Questions

Posez vos questions

Clarifions tout pour vous

Vous trouverez ici les réponses aux questions les plus courantes de nos clients. Si vous ne trouvez pas la réponse que vous recherchez, n’hésitez pas à nous contacter directement. Nous serons heureux de vous aider.

🔹 Réservations

Tout ce que vous devez savoir avant de réserver — comment réserver, ce que vous payez et les documents nécessaires.

🔹 Assurance

Comment fonctionne l’assurance — ce qui est inclus, comment l’assurance complète vous protège et pourquoi vous n’aurez rien de plus à payer au comptoir de location.